No-Show and Late Cancellation Policy
Thank you for trusting your medical care to Yamany Dermatology. When you schedule an appointment with us, we set aside enough time to provide you with the highest quality care.
Giving Us Notice
If you need to cancel or reschedule, please contact our office as soon as possible and no later than 24 hours before your scheduled appointment. This gives us time to offer the slot to another patient who may be waiting.
Fees
Any patient who does not show up for an appointment, or who cancels or reschedules with less than 24 hours notice, will be considered a no-show and charged a $30 fee.
For surgical appointments, the no-show fee is $150. Surgical appointments include excisions, biopsies, and other procedures scheduled in advance as a dedicated procedure visit. We will tell you at the time of booking if your appointment falls into this category.
How the Fee Is Handled
The fee is the responsibility of the patient and not the insurance company. It will be charged to the credit card on file at the time of the no-show or late cancellation.
If the card on file is declined or is no longer valid, we will contact you to arrange payment or to update your card.
Repeated Missed Appointments
If appointments are missed repeatedly, we may ask that future non-urgent visits be paid for in advance, or we may not be able to continue scheduling. We would much rather find a schedule that works for you, so please let us know if appointments are difficult to keep.
Questions
If something comes up and you are concerned about a missed appointment or a fee, please reach out to us. You can also contact our office.
- Email: info@yamanydermatology.com
- Phone: (646) 360-0115